About the Role
monday.com is pioneering a truly AI-native, agentic platform where intelligence is a core architectural component, not just an add-on. As an AI-first engineering organization, we've built a unified ecosystem where autonomous agents and workflows actively execute work on our users' behalf. From investing in an open MCP interface to orchestrating fleets of agents across the development lifecycle, we combine deep platform expertise with rapid iteration to solve high-magnitude challenges at scale. We aren't just adopting AI; we are redefining what product and engineering can be in an agentic world.monday CRM is one of the fastest-growing products in the monday.com portfolio, with tens of thousands of customers and strong momentum across segments. But the most interesting part isn't the scale: it's the transformation underway. We are actively evolving CRM into an AI-native product suite — one where intelligence is embedded across the full customer lifecycle, from acquisition to expansion. This is not a future roadmap; it's what we're building today.The CRM Sales group is at the forefront of this shift, enabling users to run their core CRM workflows through proactive Agentic experiences that help revenue teams close more deals — on Desktop and Mobile. This is a rare opportunity to join a group that is redefining how revenue teams operate in an Agentic-first era.About The RoleAs a Senior Product Manager for the CRM Sales group, you will own product strategy and execution for a core pillar of our revenue platform. You will work at the intersection of AI-powered agentic experiences, deep CRM workflows, and enterprise-grade reliability — shaping how tens of thousands of revenue professionals work every day.What You'll DoLead Vision and StrategyDefine and own the product vision and roadmap for CRM Sales workflows, from pipeline management and deal execution to agentic automation.Align product strategy with company-wide goals for AI-driven revenue transformation, working closely with executive leadership and group stakeholders.Translate market trends, competitive signals, and customer insights into a differentiated product strategy for the CRM Sales group.Build Proactive Agentic ExperiencesOwn the ideation, prototyping, and delivery of AI-powered experiences that proactively surface insights, automate tasks, and guide revenue teams to close more deals.Collaborate with AI/ML and data teams to define the intelligence layer powering CRM recommendations, alerts, and automation.Identify the highest-leverage moments in the sales cycle where agentic assistance creates step-change value for users.Deliver and Scale ImpactLead cross-functional teams spanning engineering, design, data science, analytics, and GTM to ship high-quality features efficiently.Define success metrics, instrument data collection, and use quantitative and qualitative signals to inform prioritisation and iteration.Ensure experiences work seamlessly across Desktop and Mobile, meeting the needs of reps in the field and in the office.Collaborate Across the OrganizationPartner closely with adjacent product groups — AI Agents, Automations, Analytics, and Enterprise — to ensure seamless integration and a coherent user experience.Work with GTM, Sales, and Customer Success to drive adoption, gather feedback loops, and inform go-to-market strategy.Represent the voice of the customer internally, championing pain points and opportunities that matter most to revenue teams.What We're Looking