About the Role
We’re on a mission to back the UK’s small businesses like no one else 🚀Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters![Read our Impact Report] | [See our Trustpilot]The role ⚡📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + BenefitsJoining our newly expanded Marketing Technology & Operations team, you will unlock new capabilities for the Marketing department and CRM team using a suite of best-in-class, no-code/low-code marketing platforms and agentic AI solutions.Act as an independent platforms expert for the Marketing domain collaborating with engineering teams to steer technical solution design and co-work on implementationsRoll out new platform features and enable adoption by self-service users incorporating them into new campaigns and operational processesUse agentic AI tooling to automate structured tasks and remove delivery bottlenecks Build and maintain scalable, low-code data pipelines between marketing platforms, data sources and reporting toolsMonitor and own the health of platforms: identify and mitigate risks, issues or control weaknesses, create accessible documentation, and support views of data and system reliabilityWhat we’re looking for 🌱We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.At least 4 years as an administrator/superuser of enterprise-level marketing systems - ideally a marketing automation platform (e.g. Braze, Iterable, Adobe Campaign) or customer data platform (e.g. Twilio Segment, Hightouch)Comfort working on or around data integrations in frontend and backend contextsPassionate about novel, multi-disciplinary problem-solving - you enjoy working with evolving technologies, bridging domains of expertise, and can demonstrate your success in solving for commercial objectives.Experience with operations incorporating AI/agentic workflows, or use of AI agents inside marketing platformsComfort with complex spreadsheets or smartsheets using Excel/G-Sheet formulasExcellent stakeholder communication skills and an enthusiasm for collaboration with both technical and non-technical colleaguesSkills we’d love to see:Familiarity working with real-time data flows and event-driven decision-making in marketing platformsFamiliarity with common platform integration methods (website tag managers, API authentication, retry/error handling, JSON, webhooks)Ability to interpret and edit JavaScript/Python code, and comfort articulating and discussing technical requests to engineersFamiliarity working with or around “big data”, using tools like AWS Athena, SQL/dbtExperience working in the financial sector