Ecommerce Data Analyst (Shopee/Tiktok/Lazada)

Job Responsibilities: • Responsible for all internal and external communication and coordination of project Central; • Collect and clarify customer requirements throughout the process, form requirements documents and track project requirements, organize relevant departments to analyze user requirements, and formulate feasible solutions; • According to project management regulations and project conditions, formulate a reasonable and controllable project implementation plan; • Determine the work content and detailed structure of the project, formulate and implement the project schedule, control and manage the project schedule; • Communicate smoothly, effectively and timely with other functional departments, provide timely feedback to customers, and promptly and effectively promote relevant requirements of other functional departments. • Monitors and analyzes project metrics to identify weaknesses or problems and to propose operational improvements and cost savings for future projects; • Base on the data, dig out the problems and coordinate with network to address it until the final. Qualifications: • Bachelor’s Degree in any course • With at least 2 years of experience in the E-commerce, Express, or Logistics industry (preferred) • Experience in handling, monitoring, and resolving parcel claims or delivery-related concerns is an advantage • Can drive and has a motorcycle (preferred but not required). • Proficient in verbal English communication • Experience in monitoring and projecting parcel volumes • Strong data analysis and logical thinking skills (ability to interpret data) • Able to multitask, prioritize, and manage time efficiently • Excellent interpersonal and communication skills • Advanced Microsoft Excel skills (VLOOKUP & Pivot) and PowerPoint • Willing to work Mondays to Saturdays • Amenable to work on-site 6 days a week in Upper McKinley, Taguig City