Senior Product Manager

<p>&nbsp;</p> <p><strong>Role Overview</strong><br>You will own the roadmap for a core part of Diligent’s governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go‑to‑market teams to bring them to life.</p> <p>In this Senior Product Manager role, you’ll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. You’ll lead a cross‑functional squad, manage the product backlog, and launch features that drive engagement, adoption and measurable outcomes for our customers across the Diligent Platform.</p> <p><strong>Here’s a breakdown of what you’ll do (not all of it, just the important stuff)</strong></p> <ul> <li> <p>Own and continuously refine the product roadmap for your area, using customer insight, data and market trends to prioritise what to build next.</p> </li> <li> <p>Define and drive product strategy that aligns with Diligent’s vision for modern governance, connecting your roadmap to clear business and customer outcomes.</p> </li> <li> <p>Act as the voice of the customer: run discovery, validate problems and solutions, and translate insights into clear user stories and product requirements.</p> </li> <li> <p>Lead an agile, cross‑functional team (engineering, UX, product marketing, sales, customer success) to design, build and launch high‑quality SaaS features.</p> </li> <li> <p>Set goals, KPIs and success metrics for your product, track performance and user engagement, and iterate based on what the data and customers tell you.</p> </li> <li> <p>Tackle complex product and execution challenges by breaking down ambiguous problems, navigating trade‑offs, and making clear, data‑informed decisions.</p> </li> </ul> <p><strong>These are the essentials you’ll need to get an interview</strong></p> <ul> <li> <p>Solid experience as a Product Manager building and shipping SaaS products, with a track record of defining and launching successful features or products.</p> </li> <li> <p>Strong hands‑on experience working in agile, cross‑functional product teams, including backlog management and writing user stories.</p> </li> <li> <p>Comfortable leading customer discovery and validation conversations, and turning qualitative and quantitative insights into product decisions.</p> </li> <li> <p>Proven ability to influence and align cross‑functional partners and senior stakeholders without formal authority.</p> </li> <li> <p>Data‑driven mindset: confident with metrics, experimentation and basic quantitative reasoning to set goals, measure impact and debug product issues.</p> </li> <li> <p>Excellent written and verbal communication skills, with the ability to explain complex ideas simply to both technical and non‑technical audiences.</p> </li> <li> <p>A bias for action and ownership: you’re happy to roll up your sleeves, make trade‑offs and drive a project from problem definition through to launch and iteration.</p> </li> </ul> <p><strong>It would be great if you had these too, but we’ll support you if you don’t</strong></p> <ul> <li> <p>Experience in governance, risk, compliance, security, fintech or other B2B enterprise domains.</p> </li> <li> <p>Exposure to large‑scale, multi‑product platforms or secure communication/collaboration tools.</p> </li> <li> <p>Experience mentoring other product managers or playing a “bar‑raiser” role in product quality and decision‑making.</p> </li> </ul><div class="content-conclusion"><p>&nbsp;</p> <p><strong>About Us</strong></p> <p><span data-olk-copy-source="MessageBody">Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.&nbsp;</span></p> <div><span data-teams="true">At Diligent, we're building the future with people who think boldly and move fast. &