Sr. Business Data Analyst

Job Description Analyzes data and presents findings to business owners. Assists Broadspire GBSC management in developing dashboard and scorecards to represent metric results. Responsibilities • Responsible for reviewing assigned business processes from end to end to identify and address operational and technological risks and identifying opportunities to improve efficiency. • Expert understanding of current state of business processes to inform recommendations to quickly solve intricate problems. • Consolidate data into actionable summaries to ensure stakeholders have the information necessary to make informed business decisions. • Conduct data analysis to generate business solutions that support efficiency and productivity in providing customer satisfaction. • Assist in testing reports and work with the manager to define project scope and needs. • Leading small projects and assisting managers on larger, more complex projects related to operational business functions. • Collaborate closely with developers to implement the requirements of the clients need. • Assist or gather business requirements needed for system modifications, enhancement, and implementations. • Design dashboards and data visualizations to communicate meaningful metrics and insights. • Find opportunities for improvement in reporting, modify existing solutions, techniques, or processes to improve our data-driven performance. • Support system conversions, upgrades, enhancements. • Develops and/or maintains new or improved processes based on findings and analysis. • Plans, coordinates, and implements all phases of moderately complex reporting and data analysis. • Charts existing business processes to define current business activities for the development of procedures and models. • Collaborate closely with Broadspire GBSC management to effectively communicate the root causes of customer success or failure, thereby contributing to the identification of requirements for product enhancement and development. • Works with business owners to build account specific strategies that will lead to measurable success. • Main point of contact and subject matter expert that supports in coaching, training, and operations of more junior team members. Qualifications • Bachelor's degree in Statistics, Math, Economics, or related field • At least five (5) years' experience in a professional environment • Has handled data analysis projects. • Internship or Co-op experience in related field is strongly preferred. • Argumentative essays that demonstrate clear analysis of complex problems and holistic thinking • Lean Certification or any QMS certification. • Advanced in MS Excel and PowerPoint • Some experience in MS Access preferred. • Any other programming or database experience preferred. • Capable of quickly learning new tools as needed and training others in the use of those tools. • Understanding of the scientific method • Excellent logic • Understanding of statistics preferred • Ability to articulate complex concepts simply for a non-technical audience. • At least 5 years of Business Data Analytics experience especially around the use of Power BI, Excel, Dashboards and problem solving skills (background in Lean or Six Sigma)