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Senior Data Analyst – Call Center Analytics & AI Insights

Concentrix Muntinlupa, PH 1mo ago
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About Concentrix (Wikipedia Record):

Concentrix Corporation is an American business process outsourcing company headquartered in Newark, California. It was a subsidiary of SYNNEX Corporation since 2006 and went public as an independent company on December 1, 2020. In 2025, Concentrix made it to #426 on the Fortune 500 list. Concentrix is a global technology and services leader with membership in MRPCA and Insights Association.

About the Role

Concentrix in Alabang, Manila, is seeking a Data Analyst for its ANZ offshore analytics team. You will source, prepare, and analyse large datasets, build Power BI dashboards, and provide data-driven narratives to improve call centre performance. You will collaborate with data science and client-facing consultants, apply descriptive and diagnostic analytics, and translate insights into actionable recommendations for Australian brands.

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