Data Analyst, Engagement Analytics

Job Summary The Data Intelligence & Analytics (DnA) organization is seeking a Data Analyst to join the Subscriber Lifecycle & Commerce Analytics team supporting the measurement and understanding of trends and drivers behind streaming platform engagement across Disney's streaming service offerings (Disney+, Hulu, and ESPN). Our team masters exploratory data analysis, reporting, data visualization, and storytelling to deliver actionable insights and provide recommendations to drive business decision-making. This role will help to develop methodologies for decomposing engagement into its core content, subscriber, and product drivers and partner with cross-functional stakeholders to develop frameworks for understanding our audiences and the relationship between engagement and retention. The right person for this role is analytically curious, detail-oriented, and eager to grow their analytical skillset. Responsibilities - Support engagement trend analyses and ad hoc deep dives into the content, subscriber, and product drivers of key engagement KPIs. - Uncover insights to help optimize the content portfolio to drive quality engagement hours, partnering closely with stakeholders across Content Planning, Partnerships, Programming, Product, and Marketing teams. - Assist in the development of new metrics and analytical approaches to measure engagement trends and audience behavior. - Use SQL and data visualization tools to synthesize complex data into actionable insights and communicate findings clearly and effectively to both technical and non-technical audiences. - Effectively communicate results through compelling data storytelling across the organization, both in oral presentations and via written reports. - Build strong relationships with strategic and operational business teams to understand data needs and support ongoing analytical requests. Required Qualifications - Bachelor's degree in Analytics, Computer Science, Statistics, Economics, Mathematics, or related quantitative field. - 3+ years of hands-on analytical work experience with SQL. - Strong analytical skills with the ability to translate data into clear, actionable insights. - Experience working with large data sets and interpreting data trends using a multitude of disparate data sources and tools. - Familiarity with data exploration and data visualization tools like Tableau or Looker. - Strong attention to detail with the ability to troubleshoot data issues, analyze root causes, and communicate findings clearly. - Highly collaborative with strong written and verbal communication skills. Desired Qualifications - Experience in the streaming media industry and/or supporting a direct-to-consumer or subscription-based product. - Passion for TV, film, and entertainment. The hiring range for this position in Santa Monica, CA is $97,500 to $130,700 per year and in New York, NY is $102,100 to $136,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Skills: Analysis Skills, Communication Skills, Computer Science, Cross-Functional, DNA, Data Analysis, Data Sets, Data Visualization, Data Visualization Tools, Detail Oriented, Develop Methodologies, Economics, Entertainment and Media, Film, Identify Issues, Looker, Mathematics, Metrics, Needs Assessment, Operational Strategy, Performance Metrics, Presentation/Verbal Skills, Product Marketing, Reporting Skills, Root Cause Analysis, SQL (Structured Query Language), Statistics, Storytelling, Streaming Technology, Tableau, Team Player, Trend Analysis, Writing Skills undefined: The Walt Disney Co The Walt Disney Company is the global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world. Company Size: 10,000 employees or more Industry: Entertainment Venues and Theaters undefined: 0 Website: https://jobs.disneycareers.com